| Customization: | Available |
|---|---|
| After-sales Service: | Free Replacement |
| Warranty: | 12 Months |
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
| Product Name | Steel pallet |
| Size | 1200*1000*145mm |
| colour | RAL1023 |
| Thickness of Steel | Panel:0.9mm, Frame:1.4mm |
| Load Capacity | 800kg |
| Guarantee Period | 1 year |
| Material | Steel Q235 |
| Type | Single face |
| Remark | Customizable |
| Style | 4-way |
| Surface Treatment | Powder coating |
| Production Capacity | 10000 pieces/month |
The pallets are stacked on top of each other and wrapped in plastic film to make them a whole. Then it is fixed with a winding tape and finally placed on the wooden bracket. During the packing process, pay attention to bump, do anti-collision and moisture-proof treatment.
Packing requirements:
A. Contract number
B, product ready for shipment date
C, total product volume, total gross weight
D, the weight of a single package can not exceed 20 tons
Packing list of the products to be shipped (in Chinese and English and in the format sent by the buyer), including the contract number, serial number, packing number, device name, gross weight, net weight, dimensions (length, width, and height) of each packing case, volume, and packing form.
The Seller shall, on the four adjacent sides of each packing case, print the following marks in distinctive English letters in indelible paint:
A. Contract number; B. Shipping mark (red paint) (to be determined by the buyer)
C. Port of destination: Djibouti; D. Consignee: Ethiopian Airlines Group
E. Equipment name and model specifications; F. Case number/piece number; G. Gross/net weight;
H. Size (length * width * height, expressed in mm); For products weighing 2 tons or more, the center of gravity and lanyard position should be indicated on both sides of the packing box with English and commonly used transportation marks and patterns in international trade. According to the characteristics of the product, the words "gently", "do not turn upside down", "keep dry" and the corresponding marking patterns in English or international trade should be clearly printed on the packaging box.
Our advantages:
1.R&D
The company's R&D team is led by experts and professors in the logistics equipment industry. After continuous exploration and innovation, independently developed production equipment is the first of its kind in China.
6.1.Compared with traditional wooden pallets, steel pallets are better at load-bearing, and wear-resistance. Steel pallets can be applied into high and low temperature and they are anti-corrosion and anti-pest.
6.2.Compared with plastic pallets, steel pallets are more durable. They are not easily broken on impact. They have better carrying capacity and their service life is as long as 5-8 years. Plastic pallets need to be moulded, which is long cycle and high cost. We can quickly and efficiently customize the pallet that the customer wants.
6.3.Steel pallets can be recycled and reused, and belong to green products.
1. After-sales service commitment
1.1 Commitment Content
1. Provide timely and high-quality localized services. Our company has branches in Hebei, the branch after-sales service team will provide customers with maximum technical support.
2. During the warranty period, the loss caused by the customer's use and improper management shall be borne by the customer, and our company will provide paid services. If the responsibility cannot be distinguished, our company provides services first, and then negotiates the cost to bear the problem.
3. Our company will provide customers with long-term system installation, commissioning and maintenance training for customers to master the use of equipment.
4. All software products of our company are upgraded free of charge during the warranty period. Problems found by users in use and suggestions for optimization of the system are resolved within 30 days.
1.2 Response Time
Our company promises to provide 7×24 hours service after signing the contract. Response within 1 hour after receiving the notice, general failure within 8 hours to provide solutions, complex problems within 24 hours to provide solutions and assign personnel to the scene to solve.
2. After-sales service system
2.1 Principles of after-sales service
In the technical support and after-sales service, we always adhere to our consistent quality management policy, adhere to the "customer first" service principle, to ensure to provide customers with perfect and thoughtful technical support and after-sales service. Always to provide customers with professional, standardized, diversified services for our company's service purpose.
Our company has a perfect after-sales service team, and a special department is responsible for providing customers with a full range of technical support and service. From telephone consultation, fax, email, to customer on-site service, we will respond to customer requests at the fastest speed and deal with various problems and failures in the use of products by customers to ensure the normal development of customer work.
2.2 After-sales service organization and personne
| Department | Position | Name |
| Sales | General Manager | Deliang Wang |
| Sales | International Trade Salesman | Luna |
| Sales | Salesman | David |
| Technology | Supervisor | Chuntian Xu |
| Technology | Technician | Hongyan Zhou |
3.Warranty Coverage
Under warranty:
If the equipment is defective due to design, material or process during the guarantee period, our company will carry out free maintenance.
Not covered by warranty:
For the damage caused by humans during transportation, as well as the product failure caused by the application environment and the improper use of users, our company charges the corresponding fees according to the cost of detection and maintenance.
1. Q: I like your design, but I can't find the right model from the product list, can I customize the size?
A: Yes, we support custom products according to your needs.
2. Q: How do I know which pallet is right for my purpose?
A: All you need to do is provide the following details and our sales team will recommend the right model.
a) Pallet size length * width * height.
b) Pallet load capacity: dynamic load, static load, shelf load.
3. Q: I want to have my own design products, and the quantity is not so large, is that OK?
A: Yes, we can adopt your custom design, regardless of quantity, however, please understand that costs will vary.
4. Q: Where is your factory? May I visit?
A:Our factory is located in Hengshui, Hebei Province. You are welcome to visit our factory anytime.
5. Q: What other services can you provide?
A: Logo printing, custom colors, one year warranty.
6. Q: Is there any quality assurance?
A: Warranty for one year. We replace any broken products free of charge during the warranty period.
){kind=link}